The ISO 10015 Quality Standard for Training is a specialized quality assurance system designed specifically for training processes in the workplace.

 

Organizations already utilizing ISO 9001 will find ISO 10015 readily comprehensible as it builds upon the process-oriented principles of the newer ISO 9001. Importantly, ISO 10015 expands on clause 6.2.2 – “Awareness, Competence and Training” within the ISO 9001 Standard, offering clear and practical guidance for its implementation.

 

The main benefits of ISO 10015 include its sector-specific focus on workplace learning and training design, enabling organizations to strategically align their training investments with their overarching business goals.

 

Furthermore, it provides a well-defined roadmap for analyzing performance gaps at the organizational level, facilitating informed decisions regarding training investments and offering advanced guidelines for managing the training function to maximize both efficiency and effectiveness.